Privacy Policy
Last updated: August 2026
Data Controller: Pivot Shipping Company · Suite 36, Third Floor, Mobco Building, 2762 Ibn Al Anbari Street, Al Amal District, Riyadh 12643, Kingdom of Saudi Arabia · CR 7034458500 · VAT 310179603200003 · info@pivotscl.com
1. Information We Collect
Contact Form
When you submit an enquiry through our website, we collect your full name, company name (optional), email address, phone number (optional), service of interest, and cargo details. This data is processed by Formspree and delivered to our team at info@pivotscl.com.
Website Analytics
We use Vercel Analytics and Vercel Speed Insights to understand how visitors use our website. These tools collect page views, navigation patterns, device type, browser, operating system, and country of origin. They do not use cookies and do not collect personally identifiable information.
2. How We Use Your Data
Contact form data is used solely to respond to your shipping enquiry, provide freight quotations, and follow up on service requests. Analytics data is used to improve website performance and understand which services attract the most interest. We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Data Sharing
Your enquiry data is processed by Formspree, Inc. (USA), a GDPR-compliant data processor acting on our behalf. Analytics data is processed by Vercel, Inc. (USA). We may disclose personal data if required by law or by a regulatory authority in the Kingdom of Saudi Arabia.
4. Your Rights
Under Saudi PDPL
In accordance with the Saudi Personal Data Protection Law (PDPL, effective September 2023), you have the right to be informed about the personal data we hold, access a copy of your data, request correction of inaccurate data, request deletion where no legal obligation requires retention, and object to the processing of your data.
Under GDPR (EU Visitors)
EU residents additionally have the right to data portability, objection to automated decision-making, and to lodge a complaint with their national supervisory authority. To exercise any of these rights, contact us at info@pivotscl.com.
5. Data Retention
Contact form enquiries are retained for up to 3 years for business and legal purposes. You may request deletion at any time by emailing info@pivotscl.com.
6. Cookies
Our website does not use tracking cookies. Vercel Analytics operates without cookies using privacy-preserving techniques. For the full detail of what is stored on your device, see our Cookie Policy.
7. Third-Party Links
Our website links to external services including LinkedIn, Google Maps, and WhatsApp. We are not responsible for the privacy practices of those services.
8. Changes to This Policy
We may update this policy periodically. The date at the top of this page reflects the most recent revision. Continued use of the website constitutes acceptance of the current policy.